GravityBrain Inc., BZabc™

Introduction

At BZabc™ (GravityBrain Inc.), we prioritize your privacy and empower you with full control over your personal information. This guide details the management of your account and personal data, including account deletion procedures and the implications thereof.

Deleting Your Account

Parent Accounts

To permanently delete a parent account and all associated data:

Navigate to the top right-hand corner and click on your avatar.

Select "My Profile."

Below your avatar placeholder, click the "Delete Account" button in red

Please note, this constitutes a HARD DELETE, rendering your data non-recoverable.

Child Accounts

Parents can remove child accounts as follows:

Log into your account.

Click on the red X next to the child's name.

Confirm deletion by clicking 'Yes'.

The learner will then be fully deleted. This action eliminates all personalized elements, such as scores, classes, and rewards, related to that account.

Data Retention

While we accommodate requests for personal and account data deletion, legal obligations necessitate our retention of financial transaction records, including purchase receipts, for a specified period. Such data is securely stored and accessed solely for legal compliance.

Requesting Data Deletion Without Account Deletion

For partial data deletion without terminating your account, please:

Log in to your account.

To modify or delete learner data:

In the dashboard, select a learner.

Edit their information on the top left and save changes.

To delete a learner's course enrollment:

Navigate to "Enrollments."

Choose the user, view their enrolled courses, and click the red "x" next to the course you wish to remove.

This action deletes the course from their record (Note: This may affect certification eligibility).

To edit or partially delete parent account data:

Click on your avatar in the top right-hand corner and select "My Profile."

Update your information as needed.

Verifying Your Identity

For your security and privacy, account sign-in is required to initiate the deletion process. If you've forgotten your password, use the "reset password" button to recover access. This verification step confirms the authenticity of the request and prevents unauthorized account access.

Contact Us

Should you have any questions about account or data management, or require assistance with the deletion process, please reach out to our support team at [email protected]

Policy Updates

We may periodically update this policy to reflect changes in our practices or legal responsibilities. We encourage regular review of this document for the most current information on our privacy practices.